Privacy Policy

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PRIVACY POLICY

CALEDONIA PROPERTY BUYERS

Last updated: 1 September 2026

Caledonia Property Buyers (“Caledonia Property Buyers”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about selling a property, use our services or otherwise interact with us.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. WHO WE ARE

Caledonia Property Buyers is a property-buying business operating across Scotland. We work directly with property owners who are considering selling their property and may provide solutions including a direct purchase of the property.

Trading name: Caledonia Property Buyers

Legal entity: ANDREW MCQUADE PROPERTY LTD

Registered address: OFFICE 2, 4 DUMBARTON ROAD, CLYDEBANK. G81 1TU

Company number: SC818485

OFFICE@CALEDONIAPROPERTYBUYERS.CO.UK

Telephone: 01412660414

For the purposes of UK data protection legislation, the relevant legal entity identified above is the data controller for personal information processed by Caledonia Property Buyers.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information including:

• Your name;
• Telephone number;
• Email address;
• Correspondence address;
• Property address;
• Information about a property you own or are authorised to deal with;
• Property ownership information;
• Details about your reasons or timescale for selling where you choose to provide them;
• Information relating to mortgages, secured lending or other matters affecting a property where relevant to a proposed transaction;
• Identification and verification information;
• Anti-money laundering and compliance information;
• Details contained within correspondence, telephone calls, emails, website enquiries or other communications;
• Information obtained from publicly available sources, including property and land records;
• Website and technical information, including IP address, browser information and cookie data where applicable; and
• Any other information you voluntarily provide to us.

We will only request information that is reasonably necessary for the purpose for which it is being collected.

3. HOW WE COLLECT YOUR INFORMATION

We may collect personal information:

• When you complete an enquiry form on our website;
• When you telephone, email or message us;
• When you contact us through social media;
• When you request a property valuation, offer or consultation;
• During discussions or negotiations concerning a property;
• When you provide documents or identification to us;
• From solicitors, agents, contractors or other professionals involved in a transaction;
• From publicly available property and ownership records;
• From property portals and other lawful third-party sources; and
• Through cookies and similar technologies used on our website.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to your enquiry;
• Discuss your property and circumstances with you;
• Assess whether we may be interested in purchasing your property;
• Research and assess a property;
• Prepare or communicate an indicative valuation or purchase offer;
• Conduct property due diligence;
• Progress a proposed property purchase;
• Communicate with solicitors and other professionals involved in a transaction;
• Verify identity and ownership;
• Conduct anti-money laundering, fraud prevention and other compliance checks where required;
• Maintain records of enquiries and transactions;
• Administer our business;
• Improve our website and services;
• Handle complaints or disputes;
• Establish, exercise or defend legal claims;
• Meet our legal and regulatory obligations; and
• Send marketing communications where we have a lawful basis to do so.

We will not use your information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.

5. OUR LAWFUL BASES FOR PROCESSING

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests – where processing is necessary for the legitimate operation of our property business, provided those interests are not overridden by your rights and interests.

Legal obligation – where we are required to process information to comply with applicable law.

Consent – where you have specifically consented to particular processing. Where processing relies upon consent, you may withdraw that consent at any time.

We may rely on different lawful bases for different processing activities.

6. PROPERTY INFORMATION AND DUE DILIGENCE

If you enquire about selling a property, we may carry out reasonable due diligence before deciding whether to make or proceed with an offer.

This may include reviewing publicly available information relating to the property, such as ownership information, previous sale information, planning information, local market information and comparable property transactions.

Where appropriate, information may also be shared with professional advisers or service providers assisting us with the proposed transaction.

7. ANTI-MONEY LAUNDERING AND IDENTITY CHECKS

Where applicable to our activities or a particular transaction, we may be required to verify your identity, establish property ownership or conduct anti-money laundering and fraud-prevention checks.

This may involve requesting identification documents and using third-party verification or compliance providers.

Where processing is required by law, we may be required to retain certain information for prescribed periods even after our relationship with you has ended.

8. WHO WE MAY SHARE YOUR INFORMATION WITH

Where necessary and lawful, personal information may be shared with organisations or individuals including:

• Solicitors and conveyancers;
• Surveyors and valuers;
• Mortgage brokers and finance providers;
• Accountants and professional advisers;
• Property contractors and relevant service providers;
• Identity verification and compliance providers;
• IT, website, CRM, email and cloud-storage providers;
• Insurance providers;
• Government agencies, regulators, law enforcement bodies or courts where legally required; and
• Other parties where you have authorised us to share the information.

We do not sell your personal information to third parties.

Where third-party processors handle personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.

9. MARKETING

We may contact you regarding our services where you have requested information, consented to marketing or where another lawful basis permits us to do so.

You can ask us to stop sending direct marketing communications at any time by contacting us using the details in this policy or by using an unsubscribe facility where provided.

Opting out of marketing will not prevent us from contacting you where communication is necessary in connection with an existing enquiry, transaction or legal obligation.

10. COOKIES AND WEBSITE DATA

Our website may use cookies and similar technologies to operate correctly, understand website usage and, where applicable, support analytics or advertising.

Where required by law, non-essential cookies will only be used after you have provided the appropriate consent.

Further information about the cookies used by our website should be provided through our website’s cookie notice or cookie settings.

11. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, regulatory, accounting and reporting requirements.

Retention periods may vary depending on:

• The nature of the information;
• Whether a property transaction proceeds;
• Legal or regulatory requirements;
• The potential for a complaint or legal claim; and
• Our legitimate business record-keeping requirements.

Information that is no longer required will be securely deleted, destroyed or anonymised as appropriate.

12. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. INTERNATIONAL TRANSFERS

Some technology or service providers used by our business may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure the transfer complies with UK data protection law and that appropriate safeguards are used where required.

14. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of processing;
• Object to certain processing;
• Request transfer of your information in certain circumstances;
• Withdraw consent where processing is based on consent; and
• Object to direct marketing.

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, contact us using the details provided in this Privacy Policy.

We may need to verify your identity before responding to a request.

15. COMPLAINTS

If you have concerns about how we process your personal information, please contact us first so that we can investigate the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Information about making a complaint is available directly from the Information Commissioner’s Office.

16. THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations.

The latest version will be published on our website with the date it was last updated.

18. CONTACT US

If you have questions about this Privacy Policy, how your information is processed or wish to exercise your data protection rights, please contact:

Caledonia Property Buyers

Andrew McQuade Property Ltd

Room 2, 4 Kilbowie road. Clydebank.

Email: office@caledoniapropertybuyers.co.uk

Telephone: 0141 266 0414